Officers of the Pakistan Telecommunication Limited (PTCL) Complex Satellite Town Rawalpindi became a burden on the company.
Islamabad (Staff Reporter/State Views) Officers are stuffing hands on the resources for their personal benefits and completion of number games towards targets. RGM (Arsalan Haider), SBM (Mohammad Siddiq Babar) and BM (Faisal Adnan) have started using the company’s resources to complete targets. Administration is giving impression of accomplishing goals and achieving targets, by fake connections. For completion of new connection targets multiple modems are installed in house only few people, thus rolling out bonuses and promotions.
According to information obtained by the State Views, many fake numbers and connections are issued to employees of the company. Company resources are used for these fake connections due to which company is facing huge losses instead of financial benefits. According to the evidences it is evident that in few rooms more than five modems are installed for only one employees within the complex. In some offices dedicated to one or two persons more than four modems are installed, due to which company has suffered financial loss in form of modems and cables. On the other hand customers are facing difficulties in services or installation of new connections due to these tricks used only to complete the number game.
Overall performance of the company is going down every day due to which consumers are now looking for other service providers instead of PTCL. This means that due to such practices of senior management at complex, company is not only facing financial setback but also losing its position in the market. Moreover, these officers are also violating the SOPs and Policies of the company by issuing multiple connections in house without any approval from higher authorities.
Sources confirmed that these officers are also violating Labor Essentials and threaten them to terminate from jobs in case of they refuse to follow their instructions to install fake connections. Recently, a staff named Shahzad Ali has been terminated, who was working as a CPE installer for a long time. The attitude of these officers is also non- professional and abusing with employees. According to sources it is common that SBM (Babar Siddique) enter the rooms of ABM and BM and keep screaming and saying, “Tell me who isn’t working and I will terminate him” Beside this BM (Faisal Adnan) usually call employees in his office and beside abusing he torture them physically as well. Due to such threats employees have to install such fake connections on names of people living in the area without their knowledge, which itself is a crime. The employees are also in mental stress due to this illicit behavior of the officers.
Information obtained by State Views in shape of images showed that in every room more than five modems are installed. In connection State Views contacted Mr. Mazhar Hussain (CHRO) who is on senior most position after President. He told State Views that he is out of country and informed officers to give detailed opinion on this case, but despite waiting no response is received.
So, considering this as a case study it is obvious that; the same practices along whole Pakistan might be carried out by the PTCL, and if someone highlight this issue senior management take it for granted. If these things are not taken seriously it is obvious that sooner or later the company will collapse like many other institutes in Pakistan. Moreover, beside this case we have strong evidences about financial malpractices as well which will be published in next phase.